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Nurses¡¯ Question and Explanation Strategies for Effective Communication with Cancer Patients

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KMID : 0388320110180020247
ÀÌÈ­Áø ( Lee Hwa-Jin ) - ¿ï»ê°úÇдëÇÐ °£È£°ú

Abstract

Purpose:This study was conducted to identify communication principles for nurses in cancer units according to Grice¡¯s theory.

Method:This study was a secondary analysis of qualitative research using conversational analysis.

Results:The principles consisted of four maxims: Quality, quantity, relevance and manner and 14 strategies. For the quality maxim, ¡¯asking what you believe to be true¡¯ and ¡¯saying the facts you know¡¯ strategies were identified. In the quantity maxim, the strategies were ¡¯asking single questions¡¯, ¡¯asking open questions¡¯ and ¡¯asking optimistic questions¡¯. In the relevance maxim, ¡¯asking about the same theme¡¯ and ¡¯giving relevant explanations¡¯ strategies were identified. In manner maxim, the strategies were ¡¯using clear expressions in asking questions¡¯, ¡¯asking in an orderly way¡¯, ¡¯verifying answers¡¯, ¡¯using clear expressions in explanations¡¯, ¡¯explaining in an orderly way¡¯ and ¡¯verifying understanding¡¯.

Conclusion:It is expected that these strategies will help and increase the degree of cooperation for nurses in effectively communication with cancer patients.
KeyWords
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Cancer, Patient, Nurse, Communication
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ÇмúÁøÈïÀç´Ü(KCI) KoreaMed